Contact Us

By mail:
PO Box 2382

By appointment:
Brimbank Community & Civic Centre
301 Hampshire Road

By telephone: +61 3 9311 5577

Send an Enquiry

Supported Residential Services

Supported residential services (SRS) are privately operated businesses that provide accommodation and support services for Victorians who need help with everyday activities.

SRS must be registered with the Department of Health and Human Services and comply with the Supported Residential Services (Private Proprietors) Act 2010 and its regulations.

SRS vary in the services they provide, the people they accommodate and the fees they charge. They range in size from small facilities to larger facilities with about 80 residents.

The sector has two main categories: pension level services and above pension level services.

Generally, the residents of pension level services:

  • are under 60 years of age
  • have low incomes with limited disposable income.

Generally, the residents of above pension level services:

  • are over 60 years of age
  • have income other than the pension.
The following SRS are located in Melbourne's west:
  • Corandirk House in Moonee Ponds
  • Footscray House in West Footscray
  • Greenhaven in West Footscray
  • Meadowbrook in Melton South
  • Melton Willows in Melton
  • Mt. Alexander in Essendon
  • Royal Avenue Retirement Lodge in Essendon North
  • Sydenham Grace in Sydenham
  • Windermere Retirement Lodge in Essendon